Terms & Conditions

The referral program is open only to:

• Existing Shopflo merchants
• Approved Shopflo partners (where applicable)

The referred business must:

• Be a valid business entity
• Operate on Shopify
• Meet Shopflo's qualification criteria

A referral is considered valid only if:

• The referred brand is not an active Shopflo customer
• The referred brand has not completed a Shopflo demo in the last 60 days
• The referred brand is not already in an active sales conversation with Shopflo
• The referred brand completes a qualified demo with the Shopflo team

Shopflo reserves the right to determine qualification eligibility.

The referrer will receive:

• ₹2,000 reward for every qualified referral demo completed

Rewards are issued only after:

• The referred brand completes a qualified demo
• The referral is validated internally by Shopflo

Rewards are typically processed within:

• 24–48 working hours after successful validation

Rewards may be delivered through:

• Gift cards
• Approved payout methods
• Partner reward systems

Shopflo reserves the right to modify reward formats.

To ensure fairness and avoid disputes:

If a referred brand has had no meaningful engagement with Shopflo for the last 60 days, Shopflo may treat the referral as a valid revived referral.

“Meaningful engagement” may include:

• Demo attendance
• Active conversations
• Ongoing evaluation discussions

Final determination remains with Shopflo.

The following referrals are not eligible for rewards:

• Self-referrals
• Fake or duplicate referrals
• Brands already in active pipeline
• Invalid or unreachable contacts
• Spam submissions
• Referrals made solely to abuse the reward system

Shopflo reserves the right to reject any referral deemed low quality or fraudulent.

Referrers may not refer:

• Their own business
• Entities under common ownership/control
• Brands operated by the same team/company

Shopflo may verify ownership using business details, store information, email domains, or internal records.

Shopflo reserves the right to validate referral authenticity, request additional information, and reject referrals that do not meet qualification standards.

Shopflo's internal CRM records, timestamps, and sales records will be treated as the source of truth in case of disputes.

Referrers may receive updates regarding referral status, demo completion, and reward processing.

However, Shopflo does not guarantee real-time tracking or status visibility during the pilot phase of the program.

Any attempt to manipulate attribution, generate fake referrals, spam submissions, or misuse the system may result in:

• Disqualification
• Cancellation of rewards
• Removal from the program

Shopflo reserves the right to modify, pause, or discontinue the referral program, reward structure, or qualification criteria at any time without prior notice.

All referral qualification, attribution, and reward decisions made by Shopflo shall be final.

For referral-related questions, merchants may contact:

referrals@shopflo.com